Help For Charities

How do I add a donate now button to my microsite?

You can add a donation link to your microsite ( at any time) so that supporters can donate directly to the donation facility of your choice.  To do this simply email the url link to our customer services team at enquiries@charitychoice.co.uk and they will be happy to update this for you.

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Why can't I find my charity on the site?

If you have tried searching for your charity on the 'Find a Charity' page, but you don't appear in the listings, then it is likely we don't have you on our system. We list all charities registered on the charity commission for England & Wales, as well as a large number of exempt, Scottish and Northern Irish charities. If your charity falls into one of the latter categories, we will need to add you to our database to get you started. Please contact our customer services team at enquiries@charitychoice.co.uk with your Charity Name, full contact details of your charity and your own name and jobtitle. We can then let you know if you are eligible to be added to the directory.

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How do I update my Charity Details?

If you'd like to change any of your charity's details, information or the categories you are listed under on the Charity Choice website please contact our customer services team at enquiries@charitychoice.co.uk - please note if you have a basic microsite you will only appear under one category.

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Did we answer your question? If not please feel free to get in touch with us. You can email us at enquiries@charitychoice.co.uk