Charity Choice takes the security of our website very seriously. Our online donations payment facility has been built to the highest security levels and complies fully with all Payment Card Industry Data Security Standards.
Our processes at Charity Choice are simple but highly secure with clear documentation both for our charities and for our auditors. All charities with donation facilities have access to downloadable online reports where they can easily track the progress of all donations made to them. Our dedicated team process donations by BACS transfer weekly. We are commited to processing transactions within 14 days of the donation being made. Very rarely, there may be a delay beyond this for an individual donation - in these cases we inform the relevant charity.
All donation monies are kept in a secure, non-interest bearing trust bank account which is used for the sole purpose of accepting and transferring your charity’s money. By using a trust account ALL funds meant for charities are clearly defined and 100% ringfenced for this end only.
Donations made through Charity Choice are powered by WorldPay, a respected and widely used payment provider. Furthermore Charity Choice endeavours to be highly transparent to charities and donors alike about all transaction costs. Charity Choice does not take ANY administration costs from donations meaning that more of the money raised goes directly to the charities we look after. Furthermore as we are part of the Wilmington Group you can rest asured that all our accounts are filed regularly and are available publicly to view via Companies House.
Verified By Visa and MasterCard SecureCode
All Payments are processed by Verified by Visa and Mastercard SecureCode, giving you added security and protection when making payments.
MasterCard SecureCode is a simple and secure way to pay online. A private code known only to you and your bank, your SecureCode enhances your existing MasterCard account by protecting you against unauthorised use of your card when using your payment card online.
Verified by Visa protects your card twice when you shop online with Visa - firstly with a personal message, and secondly with your own secret password.
Our SSL certificate, or secure certificate, is provided by VeriSign. Any website that has a online payment facility needs to fully comply with DSS PCI compliance. When you have an SSL certificate on your site you can trust that the website is secure and reliable and you can tell you are visiting a secure page when the URL starts with "https. To view our most recent digital certificate click the padlock icon near the top of the browser on the payment pages. Furthermore we are also covered by VeriSign's Extra Validation service which gives you even more protection – look out for the green browser bar.
Our banking partner WorldPay operates in over 40 countries and is active in the development and implementation of anti-fraud systems which have helped protect businesses and consumers around the world. WorldPay is a major global leader in payment processing and handle millions of online payments every day so are well placed to give a fully safe and secure service.
We are approved as a Gift Aid collection agency by HMRC. This means that we receive regular audits by HMRC ensuring our charities and donors can have peace of mind that our systems provide the best level of service possible.