Registered Charity Number: 1143408
FamilyLine delivers 1 to 1 emotional support from trained volunteers in a safe, non-judgemental environment.
Our telephone helpline is free to all callers ensuring they are able to focus on accessing the support they need. Callers are often experiencing very serious and complex problems affecting their own well-being and the state of other family members too. Helpline volunteers empathise with and encourage callers to understand their problems, exploring how they are being affected by them and how they want to see the situation improve.
Calls range from divorce and family break-up to issues of depression, isolation, bereavement, fear and abuse.
"I'm so grateful you've let me talk for so long, it's been really helpful to offload."
"It's so much easier talking with someone anonymous."
P.O. Box 402
Phone: 01372 841123
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